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A Night With Time Warner Cable….

WTFTWC

 

As I was paying my bills this evening, I learned Time Warner Cable recently raised my Internet package about 10-15 extra dollars per month. I was originally paying around $55 / mo. for a mediocre 30Mbs  Down / 3Mbs Up internet package.

First, I will never understand why my Internet bill from my ISP is NEVER constant. One month it’s $54. The next month it’s $56.  Then, it jumps to $67. The only thing I was able to discover after a long online-chat session with a TWC customer service representative was that my “year-long $20 discount promotion had expired”. I then called Austin’s local TWC customer service number, and was put on hold for about 35 mins waiting to speak with an “Account Specialist”. I finally gave up, and was later emailed by another TWC representative, telling me once again, the promotional price I had been paying for the last 365 days of service was no longer available. (Although they failed to mention WHAT, exactly, that promotional price was).

Regardless, we had a fun back-n-forth email conversation that I wish to share:

________________________________________________________________________

From: Dinah
Date: Monday, April 15th – 9:04pm
To: Ty Root
Subject: Re: Transfer Fee / Increased Bill

Hi Mr. Root,

In your question’s on your transfer fee you were charged $19.99 for the transfer for a tech to come out and install your services.

There was $19.59 in charges that were transferred from you old account to the new account.

Your old account didn’t stop billing until 03/12, which should of stopped on 03/01 when your other account was connected.

I have put credits on your acct for the services from 03/01 thru 03/12.  This should take about 3 days to show on your new account.

If you have any other questions you can e-mail me back or call customer service.

Thank You,

Dinah

________________________________________________________________________

From: Ty Root
Date: Monday, April 15th – 9:26pm
To: Dinah
Subject: Re: Transfer Fee / Increased Bill

Thank you, 

 I would also like to address why I am seeing a price-hike on my over all service, which jumped $10 from January to February. I understand from what your customer service rep told me, that I was under a 12 month promotion. If my bill cannot return to the $55 / mo. I was paying for 30Mbs service, I will have no choice but to cancel. With Google Fiber incoming, I would expect Time Warner Cable to put up more of a fight to retain it’s “loyal” customers. However, that does not appear to be the case. I’ve already ran several tracerts and routing calls to your servers, and it appears TWC is funneling much of my streaming video traffic (YouTube especially) through TWC proxy servers that result in me seeing bottle neck speeds, and slow downs. THIS IS COMPLETELY UNACCEPTABLE. I will not pay $65 / mo. for this. Please address these issues, or I will be forced to cancel my service. 

-T.

_________________________________________________________________________

From: Dinah
Date: Monday, April 15th – 10:33pm
To: Ty Root
Subject: Re: Transfer Fee / Increased Bill

Mr. Root,

I am sorry but the promotion price you had ended and is no longer available.

To get below the $65 price I would have to downgrade your system to 20Mbs.

The price for standard going rate is $49.99 you currently are paying $34.99, $20 for the extreme, and $3.95 for the modem rental fee.

You use to pay $53.94 before taxes now you are at $58.94.  The best I can do is I adjust the rental fee on the modem for 6 months you have a $3 discount. Which makes your bill $55.94 before tax.  This is the best I can do at this time. With Taxes you are looking at $58.84.

Dinah

_________________________________________________________________________

From: Ty Root
Date: Monday, April 15th – 11:32pm
To: Dinah
Subject: Re: Transfer Fee / Increased Bill

Do what you can. I will take whatever I can get. But I just want you to know, with Google Fiber just being announced in Austin last week,  you are slowly losing the faith of your current customers.
It’s only a matter of time until they realize that a much better service is coming. And trust me I will be at the forefront of the fight letting people know that Google Fiber is a much better BANG for the buck. 
 
I may have no choice but to wait a full year til it finally arrives, but God knows when Google Fiber becomes available you will most likely  lose me as a customer. If not much sooner.
Paying over $60 / mo. for 30 Mbs down and 3MBs  up is ridiculous. 
 
Not to mention I have calculated and run my own tracerts, and you are clearly running YouTube traffic through your own proxy servers. The fact you throttle or funnel traffic to your own servers prevents me from getting the highest performance I am paying for. As a result, my YouTube  traffic continues to be slow, throttled and/ or bottlenecked. That is completely unacceptable for the money I am paying TWC.
 
So do not be alarmed when people start jumping ship at the first opportunity. Funneling, throttling, & bottlenecking video-streaming traffic is completely unacceptable.
 
I hope TWC takes a serious look at how it treats its customers and how it provides it services. Your future depends on it.
 
T.
 
Sent from my iPhone

_________________________________________________________________________

I have no problem with Dinah. I imagine most TWC cable employees possess very little power to influence  or change a business model that is clearly antiquated and designed to leach more and more money from its customers. And there isn’t much I can do. AT&T U-Verse offers slower speeds, for a higher price, and Grande Communications does not offer service in my area. To be honest, I could live with the price-hike if Time Warner Cable wasn’t dampening my service.

Still…..all this tells me is Google Fiber can’t get here soon enough.

-T.

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It’s Been a While…..

So, that was 4 month’s ago.

I should just pack it up, and consider myself a lazy bastard.

ariman_lazy

 

There has been so much I’ve wanted to talk about. So much I’ve wanted to touch upon, mention, dive into (insert any number of cliches here______). I no longer have my DSLR, since I sold it to @Videograndpa, however, that being said, we both have begun a new podcast series on www.videograndpa.com that tech lovers & video enthusiasts should check out. It’s simply called The Video Grandpa Podcast, and has taken up most of my time on top of what already has been a hectic work schedule. Basically, it’s 1½ hours of me and Chris discovering new beers as we complain about patent trolls, outdated IP laws, and new technology. Give it a listen, and let me know what you think.

This will be a simple post….a small rant. And I’ll keep it short: Don’t be a douche. I am not necessarily speaking to you (Although I’m sure, at some point in all our lives, we’ve exhibited douchey behavior).

We live in a much smaller world today than we did 50 years ago. We have the Internet.  Everyone has a voice. More often than not, that’s a  good thing. Through various forms of social media, free-expression, and bravery, virtually anyone can now be heard. And plenty of positive things have resulted from people speaking out. However, it’s that small vocal group of trolls I am concerned about. And not because we must rid the world of trolls and trollish behavior. That’s impossible. It’s our reaction to these trolls…. this mindless, antiquated behavior, that we must control.

When we hear what we  perceive to be a negative idea or a threat, real or not, we position ourselves to take one of two options:

  • Dismiss the voice, and choose to ignore whatever impact it may have. (Often, it is none)
  • Or respond.

 

Both have implications. For example, I can decide to ignore North Korea’s threat to nuke Austin, or, I can decide to panic and suggest to my local Representative that we should bomb them first. Both have repercussions. Ignore a serious threat, and perhaps the east side of Austin turns into a shiny sheet of glass. React too irrationally, and you start World War 3.  This example may be going above and beyond what is likely to happen, but exaggerations aside, it’s becoming far too common for people to react irrationally to things that are far less serious.

They react with hate. With fear. With 5th grade humor, mixed in with the filthy vitriol that is usually reserved for specific hate groups. It’s disgusting and it sets us all back. More often than not, it’s nothing more than a vocal minority with a chip on their shoulder, hiding behind the anonymity of the Internet.

Responses can be constructive. They can be critical and enlightening. They don’t have to be derived from fear and panic. So I ask, if you are going to respond, please do so with maturity. Respond with your intellect. Think before you act. You can have a voice, and not come off as a douche. And the best part is, you will move the conversation forward, instead of setting us all back.

People are always going to complain. People are always going to make threats. People are always going to overreact. Some of it will be justified. Some of it will not. It’s how WE respond that affects the outcome.

-T.

 

 

05
Apr 2013
POSTED BY tyroot
POSTED IN

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5 Up, 5 Down: 2012 – A Year in Review

 012061213-school-card-with-new-year-2012

As we inch closer to a new year, I enjoy taking the time to reflect and look back on 2012; not because it’s cliche,  but because it helps me better prepare myself for what’s ahead in the year to come, and helps me better analyze just how many minutes of my life I wasted in 2012 listening to idiots scream “The End is Near!”, and “Call Me Maybe.”

Regardless, I present to you my first ever “5 Up, 5 Down” list: A list in which I quickly summarize the events that took place over the last 365 days and dish out words of praise to 5 things I felt impressed me (or at the very least, were interesting), as well as touch upon 5 things I felt contributed to my disappointment in mankind.

Starting on a positive note, in no particular order. let’s go over the “5 Up”. Enjoy:

 

windows-8

Microsoft:

Say what you want about Windows 8, but I love it. It’s refreshing. It’s different. It’s a gamble. And I applaud Microsoft for taking a chance and FINALLY doing something new. I believe Microsoft has taken the best parts of competing operating systems and has refined them to give users a truly innovative product. Yes, I know people hate change. I see it once every 3-4 months when YouTube or Facebook redesign their layouts. I don’t give a shit. Change is often good, and for Microsoft it is necessary. The software giant is slowly losing it’s market share on the enterprise business, an install base they HEAVILY depend on for revenue. Microsoft was clearly late to the game in the mobile space. And the Zune was a colossal failure.   It was time to show people, other than large businesses, why Windows is “cool again”. I like the fact Microsoft ditched the skeuomorphic design craze, and conjured up a very unique experience with its live tiles, and touch screen interface. It’s still too early tell if Windows 8 will take off, but I definitely see this as a step in the right direction for Microsoft, and I wish them the best of luck in 2013.

 

Tim-Cook

Tim Cook:

Notice I didn’t say “Apple”.  Nope, instead, I’m giving the nod to Tim Cook. 2012 was Cook’s first, full-calendar year as Apple’s new CEO since he took over as interim CEO for Steve Jobs in January 2011. After Jobs passed away last August, Apple officially became Tim’s company. Many expected Apple’s stock to plunder under new leadership, however, with Tim Cook at the helm, Apple’s stock has never been higher: peaking at $705.07 a share in September 2012. Despite the recent fall, Tim Cook still raised the price of Apple’s stock 40% in the past 12 months to $538.79 a share, as of December 2012.

However, what intrigues me is Tim Cook’s leadership and the changes he is making at Apple. During The Great Apple Maps Fiasco of 2012, there was no “You’re doing it wrong…” excuse circulating from Tim Cook’s secret lair in Cupertino. Instead, he decided to ditch the “Book of Jobs”, and gracefully issued an apology to early adopters of iOS 6, claiming Apple was doing “everything they can” to make the Apple map experience better. He later did something I could never imagine Steve Jobs doing in a million years: He encouraged iOS users to use other mapping alternatives while Apple attempts to fix its shit.

On top of that, it appears Tim Cook is slowly making changes to Apple’s employee handbook. Historically speaking, while the rest of Silicon Valley was providing free dry cleaning and day care to their staff, Apple employees often got the short end of the stick. According to various reports, it appears Cook has a more “giving heart” than his predecessor, granting Apple employees better perks and discounts than ever before.

Tim Cook is obviously a smart man, and make no mistake: kissing the ass of both your customers and your staff is a sure fire way to make a good impression during your first year as CEO at the world’s most profitable tech company. And it’s hard to say if this is a sign of things to come, or if it’s simply a ruse to retain your loyal install base and some top-notch employees. Regardless, things could have been much worse for Apple in 2012, and I give props to Tim Cook for guiding the company through a smooth transition in leadership. The man clearly has big shoes to fill.

 

gopro

GoPro:

In a time where small & dedicated, portable video cameras are all but dead (i.e. see Cisco’s flip-cam), it’s truly remarkable to witness the rise and popularity of the GoPro. The company has been around for over decade now, and the camera certainly isn’t new. However, 2012 saw the release of the GoPro Hero 3, and with it the sought-after ability to shoot 4K video (even if it is at a meager 15fps). Regardless, the GoPro 3 shoots stunning video in 2.7k  at 30 FPS and even adds a new ProTune feature that increases shadow exposure, enabling users to have a higher dynamic range to play with in post. In addition to being the camera of choice for extreme sport enthusiasts around the world, the GoPro is also used professionally in the television and film industry: anything from the Deadliest Catch,  to thousands of commercials, to feature length films. For an HD camera that fits in the palm of your hand at a very affordable price, the GoPro does it all.

To top it off, they have quite possibly the worlds most clever marketing campaign: You. GoPro prides itself on making TV commercials from user submitted videos that cleverly demonstrate the strengths of the camera. And there are some stunning visuals captured with the GoPro camera, which are all nicely gathered for your viewing pleasure on GoPro’s YouTube channel, slowly approaching 500,000 subscribers. The GoPro truly is the world’s most versatile camera.
psy

PSY:

I tried to avoid this one, but there is little I can do to ignore the fact that a Korean pop-star, who was once told he’d never make it in this industry, created the first video ever to reach 1 BILLION views on YouTube. Ironically, he accomplished the feat on December 21st, 2012, the day in which the world was supposed to end and only 5 months after his video “Gangnam Style” was  first published.  It’s difficult to determine where PSY’s popularity stems from. “Gangnam Style” definitely strikes a chord with many pop enthusiasts with its catchy beat and familiar sound,  but it also speaks to pop detractors with its outrageously satirical display of k-pop culture, all while poking fun at a “Beverly Hills-type” lifestyle. I suppose PSY is popular for the same reason LMFAO is: They have no problem making fun of themselves or their industry. I like to think PSY rose to the top of the YouTube charts just to overthrow Justin Bieber’s romantic bowling tribute video “Baby”, which stood strong for nearly 2 years….for reasons only God can explain.

 

google-fiber

Google:

I am keeping this one short. Google had several highlights and blunders you could focus on all throughout 2012. However, the reason why I am giving Google the “Up” nod is because of Google Fiber; their ultra-high speed internet service that launched earlier this year in Kansas City. I support anything that gives the proverbial “finger” to the telecom and cable duopoly that plagues this country. For $70 a month, users (in Kansas City) can get “gigabit internet service” which is about 100 times faster than your standard cable modem. Toss in an extra 50 bucks, and you also get cable TV. And if you don’t want fiber? Pay a one-time $300 construction fee, and you have FREE INTERNET FOR LIFE. That’s 5Mbs down, 1Mbs up, no data caps, FOR FREE. (Yes, there is small print that says it’s only guaranteed for at LEAST 7 years, but still, that’s impressive). Google says they plan on expanding Google Fiber to other areas across the country. Let’s just hope they eventually break out into larger, more metropolitan  markets, in lieu of settling for only smaller towns and communities. Fingers crossed.

My “5 Down”
*Please note, the items listed below are things that I found disappointing. You may or may not agree. However, this is my blog, and not yours. Enjoy.
 

congress

The United States Congress:

This may possibly be the worst, most inept Congress in United States history. It may have started with their pathetic attempt to regulate the Internet using SOPA (the Stop Online Piracy Act), but it quickly snowballed into a large mass of deranged, incompetent lunatics hell bent on fighting with each other, rather than reaching across party aisles to compromise and get shit done. What they do succeed in scares the shit of me: A continuously-growing Federal Government, bloated with power and control that not only threatens personal liberty, but was never in the Constitution to begin with. (Not that anyone follows that document, nowadays). This however is nothing new. If it’s not SOPA, it’s CISPA. If it’s not CISPA, it’s the NDAA. If it’s not the NDAA, it’s the common renewal of the Patriot Act. I don’t care what side of the political spectrum you lean towards, nor what political party you identify yourself with, the United States Congress is a completely absurd, dysfunctional branch of our government filled with corrupt leaders and aging dinosaurs. Whether their decision making is based heavily on that amount of money they receive from crony lobbyists, or their poor understanding of the female reproductive system, Congress has proven they are incapable of legislating anything worth a damn, and most, if not all of them, should be kicked out of Capitol Hill, with the hope we can at elect some new leaders who at the very least, know how to work a computer.

 

Republican-gop-logo

The Republican Party:

I registered as a Republican back in 2008 to vote in California’s Republican primary. It was the first time I ever officially identified myself with a political party. I tend to be a social liberal who has strong, fiscally conservative beliefs: Something that I feel I share with many Americans across the country. However, since the 2012 Presidential Election, I can’t help but laugh at the disarray and panic that is currently sweeping across the Republican platform and its pundits.

“America has lost its way!”
“Things were so much better….in the 50’s!”
“What happen to moral decency in this country?!”

This is the type of bullshit that will ensure we’ll never again elect a Republican President. As long as these silly, aging social values (gay marriage, abortion, criminalizing drugs like marijuana) remain at the forefront of the Republican platform….over issues like government spending and nation building….the Republican party will continue to fall. I honestly see no reason to vote for either party at this point, but I can at least understand why the majority of this country voted for Obama: he clearly represents his constituents and speaks FOR them. Who the hell votes for Republicans now? Wall Street? The Religious Right? Lockheed Martin? As Professor Clyde Wilson put it best, “The Republican Party does not represent its voters (and never has). It represents only itself.” The party that bailed out the banks. The party that wants to goto war with Iran. The party that supports bills like the NDAA and the Patriot Act. This isn’t the voting populace who supports these decisions. It’s the platform. (And yes, to be fair, many Democrats supported these policies as well). However, I can continue to see Democratic success in politics. Unless the Republican Party starts to reform from within, and begins to focus on the issues that truly represent the concerns of the American public, they are all but doomed.

The U.S. Patent Office:

I do not wish to dwell too long on America’s broken patent system, but anytime a company like Intellectual Ventures can thrive and profit off of a system that does anything but promote innovation, you know we have a serious problem plaguing the tech industry. IV’s sole purpose, it seems, is to stock up on patents that it has no plans in ever developing into real-world products. They rather spend the majority of their time in litigation, shutting down new start-ups,  while they extort existing businesses for money in a grand mafioso kind of way.

And did you know there are several hundred patents for toast? Reheating bread? Let alone patents for “faster-than-light data transmission”: a technology that currently does not exist. I can only hope we continue to look closer at patent reform in 2013, and hopefully add a few more staff members to the U.S. Patent Office, so companies like Intellectual Ventures can profit less from extorting others.

Cell Phone Carriers:

Pretty much speaks for itself. I continue to experience poor customer service and coverage using AT&T, and Verizon isn’t much better. Because of the ridiculous demands and policies carriers enforce for the use of their LTE networks, earlier this year Google failed to bring LTE capabilities to it’s flagship Android phone, the Nexus 4. Carriers also continue to overcharge for texting and data plans, and continue to use the “it will cripple our network infrastructure excuse” to prevent smartphone owners from using what otherwise should be free features already built into their phones: tethering and WiFi hotspots. Having to pay an extra $20-$30 bucks a month to tether my device is insulting. Nevertheless, it appears no business hates its customers more than cell phone providers, and I dream of the day Google tries to become a cell carrier. Here’s hoping.

 

012824118-blond-air-hostess-stewardess-i

U.S. Airline Carriers & U.S. Airports:

Tomorrow, it will be 2013, and below is a list of things that I still can’t comprehend:

  • I still have to remove my shoes while going through airport security checkpoints.
  • Most airports still charge for WiFi access while waiting in the terminal, and it’s often slow and unreliable.
  • There are never enough electrical outlets in airport terminals for people to charge or use their mobile devices.
  • Most US airline fleets seem old and outdated. And whereas we now have inflight WiFi, we still don’t have one power outlet per seat on many U.S. carriers.
  • I’m still paying between $25 and $50 to check a bag.
  • During the inflight safety announcements, the guy next to me can read the SkyMall catalog but I can’t read my Kindle.

 

I realize many of the problems above are first-world problems. Regardless, Happy New Year, folks. Here’s hoping you have a great 2013.

T.

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Is MySpace Cool Again?

I know many of you gave up on Myspace years ago, and simply assumed the site would die along with many other Newscorps-acquired web properties. And perhaps it was easy to think Myspace would suffer the same fate as Geocities or Friendster. However, I have to hand to the new owners: The “New Myspace” looks great. A very nice and clean, uniform design; no ability to edit EVERYTHING; and like Pandora, a great place to discover new artists. I think this may become the “Artist’s substitute” to Facebook, similarly to how Vimeo is to YouTube.

Take a look for yourself. Enjoy!

12
Dec 2012
POSTED BY tyroot
POSTED IN

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29 Days With Android: The End……For Now.

I felt this was a much better way to end my experiment with Android after 29 days of use.

(I know this is extremely late, but Assassin’s Creed 3 came out, and I had to finish it.) 

For the most part, I enjoyed my time with Android. However, due to fragmentation, and the lack of urgency by HTC & AT&T to get me the latest version of Android Jelly Bean 4.1, I ended up going back to iOS. I am still uncertain why it takes so long for the OEM’s / Carriers to push out the latest updates of a mobile operating system to their user base. Perhaps it’s the custom front end touch interfaces like TouchWiz and Sense that cause the clog, or perhaps the carriers & the manufacturers are to blame; who the hell knows?  The point is unless you have a Nexus device, you’re kinda screwed if you want the latest version of Android when it first releases. Though not the only factor, this is what ultimately led me to resort back to iOS. Perhaps one day, Android, we will be together again.

 

-T.

21
Nov 2012
POSTED BY tyroot
DISCUSSION No Comments
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29 Days With Android – Day 29: It’s Really Day 32

The Nexus 4 looks damn good.

 

29 (32) days ago, I set out to determine if Google’s Android was a better mobile operating than Apple’s iOS.  I did this for me and for me alone. I have no quarrel with Apple, and I have no beef with Google. This decision basically boils down to what mobile OS better suits my needs;  with one small caveat:  cellular freedom.

I do my best not to preach, nor bore my friends & family with the mounds of useless information, but very few things bother more than the lack of cellular freedom customers have in this country (USA). I hate it. If I purchase a smartphone at its full retail price, I should be able to activate that device on any carrier I wish. However, here in the United States I do not have that luxury. Due to a lack of standards, phone contracts, two competing cellular technologies (CDAM & GSM), and greed, it is very difficult for U.S. customers to purchase a truly unlocked and unbranded smartphone that will work on 1 of our 4 major mobile carriers.

Yes, there are options; and hacks, and jailbreaks, etc. But none of these are easy solutions. This is exactly why I returned my HTC One X. I grew tired of the AT&T branding; the 2-year contracts; the outrageous unsubsidized prices; the lack of support; and the unwillingness to release a new version of Android once it becomes available. Nevermind the fact my One X broke twice while I was giving it a test drive. When Google releases Jelly Bean 4.1, move your ass, and push out the update to your loyal customers. (HTC & AT&T – I am talking to you).

Seriously…HTC…AT&T….get your shit together, and release Android 4.1 or say goodbye to your user base.

 

So a simple question remains: Where do I go next? The answers: The Nexus 4; The iPhone 5; or the Lumia 920?  I still feel the need to experience Android the way it was meant to be; I need a TRUE GOOGLE experience. No bloatware. No contracts. No branding. No bullshit. Stock Android with timely updates and a decent ecosystem. And at $300 U.S. dollars for an unlocked phone, I can forgive Google and LG for omitting LTE. I will miss LTE. It was blazing fast. However, HSPA+ is still better than EDGE, and with a true world phone that I can take anywhere, I felt compelled to give it a shot. There are several pre-paid local GSM carriers here in Austin, and I plan to try them all. I plan to try AT&T. I plan to experiment and have fun.

I absolutely loved the Google integration in Android. I think it’s what ultimately won me over. The apps are plentiful, the OS is sturdy, the phone is a beast. I still may end up on iOS, but I find myself moving further & further away from Apple. It’s nothing personal, I simply find myself gravitating towards an operating system that again, better suits my needs. I love Google, so Android seems like the obvious choice.

I like both these phones. But each of them unlocked is well over $900 at the moment.

 

Windows Phone 8 still has a very limited app marketplace and the lack of a true notification center bothers me. iOS & The iPhone 5 would be the easy choice, but I am sick of renewing my contract with AT&T, and an unlocked iPhone 5 is about the same price as a ‘94 Toyota Camry. (Laugh if you want, but the Camry is a reliable automobile).  I’m still tempted to pick one up once prices fall back to normal, but since the  iPhone 5 is STILL sold out everywhere, even if I wanted one I’d still be up shit creek.

So, this leads me to the Nexus 4. The phone looks amazing. And like my women, I still want to hold one before I try it out, but the initial previews have me drooling over a powerful smartphone with wireless charging, a sleek design and amazing specs. The lack of LTE is disappointing, however I still feel compelled to give the Nexus 4 a chance. I definitely see the drawbacks of not having a device with the latest cellular technology, especially since it’s a common complaint iPhone detractors have been spouting off for years. However, sacrificing LTE for a smartphone that has no carrier bullshit welded to it OS is a worthy trade.

Wireless charging is cool(although technically, not new).

 

Will I stick it out? Who knows? Maybe Apple will wow me once more, and maybe I’ll come back like the prodigal son. But I hear Android calling, and it’s time to see what Jelly Bean 4.2 is all about. November 13th can’t get here soon enough.

Cheers.

T.

 

*As a simple side note, I had 29 days to use the HTC One X before my AT&T return period expired. Hence, the title of the blog series. 

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29 Days With Android: Day 22 – A Sad Farewell?

sad-android

It’s so hard to say goodbye

 

Do you believe in fate? Do you believe in signs? I personally do not abide by these philosophical notions because I like to feel that I am in control of my own life. However, sometimes, shit just happens, and you’re left with two options: Sit back, and ride out the storm until a solution presents itself, or constantly question how you got there in the first place.

To sum this up quickly, Android….I am done with you. At least for now. I will continue to follow through with my analysis of your operating system, and I will continue to enjoy the things I like, and complain about the things I hate. However, please know, it’s not entirely your fault. I just can’t stand HTC Sense. My HTC One X has bricked several times since we’ve been together. My OS randomly restarts; my SIM card deactivates; my widgets stop working; my phones performance degrades if I don’t restart you regularly; these are all unacceptable issues that cannot be forgiven. Whereas I love the One X’s design and still regard it as a solid piece of hardware, I cannot understand why HTC insists on installing it’s own ridiculous front-end,touch interface on a phone that would be amazing had it come with a stock version of Android.

I don’t want to root my phone,and install ROMS in order to get Jelly Bean 4.1 (Which is a moot point considering there is still no way for me to root my device). I don’t want to wait 6 to 18 months to get a new version of an Android OS when it hits Nexus devices in a matter of weeks. It’s ridiculous. I don’t want the bullshit bloatware, and I don’t want AT&T’s branding all over my phone.

However, it wasn’t all disappointment. I loved the larger screen the HTC One X offered me. I loved reading Flipboard articles on it’s beautiful IPS-panel display with vibrant color reproduction, and fantastic pixel density. I loved sifting through Google Reader, keeping myself up-to-date on when the hell Android Jelly Bean was going to hit the HTC One X. (Among other things). I enjoyed the Beats by Dre audio on my device. And I absolutely LOVED the Google integration on the Android operating system; the one thing I will definitely miss the most about this phone when I finally get rid of it in 7 days.

 

allbig3

The big 3. Which one would you chose?

 

It’s a sad goodbye. What remains uncertain, however, is where I’ll end up. In terms of hardware, I still find the iPhone 5 to be a boring upgrade. True, it would meet all the necessary requirements needed for me to deem it a great smartphone. And there is no doubt Apple’s new Jesus Phone is fast as shit with it’s new A6 processor and LTE antenna, but I am also interested to see what Google announces this coming week with it’s future line of Nexus devices. I’m also extremely curious about the Lumia 920, which from what I’ve read and seen online, is a truly innovative smartphone, complete with wireless charging, a stronger pixel density than the iPhone 5 and the most responsive touch display the industry has seen since the first iPhone. (All will have to be verified later).

 

lumia20

I’m very tempted to try out the Lumia 920. It’s a sexy device.  

 

Regardless, it’s been a fun ride and I still plan to further explore what Android has to offer since I clearly see the benefit to using Google’s OS. It has a very loyal & dedicated community behind it, which leads to many tweaks and custom ROMs that allow any user to create a very unique and tailored experience. Essentially, Android can be whatever you want it to be. I admire that in an operating system. It’s why I always enjoyed jailbreaking my iPhone 4. It’s why I used a PC for years, and it’s why I built a new one just a few months ago. However, I also like it when things JUST WORK. Sometimes I like it easy.  There isn’t anything wrong with either philosophy, it just comes down to whatever suits you best. In regards to my cell phone, I just need it to work 99% of the time. And I often found myself incredibly frustrated with my HTC One X because of random missing SIM card errors, various performance hiccups and the constant wondering on when the hell HTC is going to make a year-old update to the Android OS available to my phone. It’s bullshit.

I definitely see the advantages to an open ecosystem, but seriously, why the fuck do Galaxy S3 owners, and HTC One X owners get hosed if they don’t buy a Nexus device?! Some Android phones are still 2-3 iterations BEHIND on their operating systems. I understand with so many devices to worry about, updating every Android-based smartphone to the newest version of its OS may be impossible, but if your phone is less than a year old, and it still can’t get the latest version of Android, then you have every right to be upset. There is no excuse for continuing to foster a poor customer experience, and hopefully Google is working hard to address these issues.

Again, this is simply a rundown of my experience. Not everyone who decides to make “The Switch” has a bad venture. In fact, my experience with Android wasn’t necessarily awful, just rather disappointing. It’s important to note, however, my experience could have been dramatically different had I been able to root my phone; or purchased the Galaxy S3; or purchased a Nexus device, etc. There are a number of different paths I could have taken, and this series of blog posts only chronicles my experience with the HTC One X. I will always keep an open mind, and I LOVE trying out new hardware and operating systems. It’s the beauty of competition; we have choices, and I encourage others to experiment and explore what else is out there.

 

farewell

Farewell for now, but we shall meet again, Android. 

 

In the meantime, I am thinking of picking up a Nexus 7 in order to experiment with Android in what I feel is the BEST way to experience it: as a stock OS. I’ll continue to update my blog as I “enjoy” my last week with the HTC One X, and who knows….perhaps HTC will announce a Jelly Bean update in the next 7 days, and it will change my life. Stranger things have happened.

Till next time….

 

-T